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Agentic AI · UiPath
AI agents that work like your best team
You ask a question on Microsoft Teams. The agent understands, reaches the data and triggers UiPath robots, and you get the answer and the finished work. With permissions, guardrails and a full audit trail.
88% of companies are piloting or have deployed AI agents (KPMG Quarterly Pulse, 4Q 2025). The question isn't “whether”, it's “how”: safely, and with a real return.
01 · The agentic approach
Agents think. Robots do. People lead.
Agentic orchestration binds agents, robots, systems and people into one safe, auditable process instead of a collection of disconnected AI experiments.
Agents think
They understand context and unstructured data, plan next steps and know when to ask a human.
Robots do
They execute tasks in SAP and other systems precisely: repeatably, fast and 24/7.
People lead
They decide wherever judgement is needed. Every agent action waits for their approval.
02 · The case study library
15 processes that stopped waiting for people
Each study is the full picture: the before, the hidden costs, a value model with a calculator, and the rollout plan. The scenarios are illustrative, built so you can re-run them on your own numbers.
Faster revenue realisation, lower DSO, full auditability of every decision.
The dispute is closed before anyone escalates it The invoice-dispute agentResolutions in hours, fewer “peace-of-mind” write-offs, better supplier relationships.
From 21 days to 24 hours B2B client onboarding / KYCTime-to-revenue from weeks to days; zero lost applications; full compliance.
Alarm at 2:14. Resolved by 2:31. The production incident, end-to-endShorter MTTR, less downtime, every failure with a complete history.
One question. Every tool you work in. Executive assistant 2.0: Teams + Microsoft 365 CopilotSeconds instead of days, one version of the truth, FP&A back to analysis.
HR stops being a call centre The HR agent: employee self-service on TeamsA one-second answer instead of days; HR wins back time for recruiting and development.
Half your tickets do not need an engineer The IT helpdesk agent: level one, 24/7Resolution in minutes instead of hours; engineers return to project work.
Whoever quotes first leads the conversation The sales assistant: the quote and the pre-meeting briefThe quote reaches the customer the same day; ~1/3 of team time returns to selling.
The paper rides in the cab. The data is already home. Digital CMR and POD: from photo to settlementInvoicing on the day of delivery, lower DSO, proof of delivery on demand.
Nobody reads contracts after signing The intelligent contract register: dates, clauses, alertsNo more unwanted renewals; clauses and obligations visible at once.
Customers forget the price. They remember the wait. The complaints agent: answers in hours, not daysFirst response in hours; the team handles genuinely contested cases.
Automation that does not call you at night Healing Agent and AMS: a stable robot portfolioProcess continuity instead of night alarms; a predictable maintenance cost.
“That system cannot be automated” UI Agent: automation without APIs1,200 bookings a month with no clicking; people handle exceptions only.
The tests that never finish before go-live Agentic regression testing: SAP checked every night4× the coverage with less effort; releases stop breaking production.
Before you automate anything, measure everything The process X-ray: KYP.ai + Process Mining in 4 weeksA 14-process map with numbers, a top 5 by return, a 12-month pipeline.
Illustrative examples based on real implementations and pilots: the values are models to price on your data, not promises. Client references are anonymised.
03 · Conversational agents
The agents you talk to on Teams
The executive assistant on Microsoft Teams
Talk to your company's data like your best analyst: answers in seconds, a pre-meeting brief, actions on your OK.
Illustrative examples based on real implementations and pilots: the values are models to price on your data, not promises. Client references are anonymised.
04 · Full control
No black box
We deploy agents within UiPath orchestration, with the same security standards we apply in automations for market leaders.
- Guardrails: the agent does exactly what it should
- Observability: every step visible and measurable
- Human-in-the-loop: actions with human approval
- Permissions and data controlled by your IT
- A full audit trail from question to action
See the agents in action
A 15-minute demo on your examples. We'll show where to start so the return is fast and measurable.
Book a demo